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Wizlo Selects Gr4vy to Strengthen Telehealth Payment Infrastructure

San Mateo, July 28: Wizlo, the operating system powering end-to-end telehealth infrastructure for modern e-commerce health companies, today announced that it has selected Gr4vy, the cloud-based payment orchestration platform, to strengthen its payments infrastructure. With Gr4vy, Wizlo retains ownership of its payment data and can add new processors and payment methods without significant engineering work.

For telehealth companies, payments are closely tied to continuity of care. Processor policies, sponsor bank requirements, and card network rules can change quickly, while interruptions to recurring billing can affect patients receiving ongoing treatment. Before selecting Gr4vy, Wizlo relied on direct processor integrations, meaning every new processor required additional engineering work.

The company also found that many payment orchestration platforms still relied on processor- or gateway-specific tokens. As a result, payment data remained tied to individual providers, limiting portability and making it difficult to switch processors without disrupting payment operations.

Payments infrastructure should give you control, not create dependency,” said John Lunn, Founder and CEO of Gr4vy. “Telehealth companies can’t afford to be limited by processor lock-in. Owning its payment data allows Wizlo to change processors, add new payment methods, and adapt as the market evolves without rebuilding its payments infrastructure.”

With Gr4vy, Wizlo connects to multiple payment providers, including Stripe, Adyen, Authorize.Net, and Google Pay, through a single integration, making it easier to add new processors and payment methods as customer requirements evolve. Intelligent routing and dynamic retry capabilities help maintain payment continuity as processor policies and regulatory requirements evolve.

Gr4vy’s processor-independent tokenization gives Wizlo ownership of its payment data, allowing the company to reroute transactions or switch providers without disrupting the patient experience. The platform also supports Wizlo’s multi-tenant architecture, enabling each enterprise telehealth client to manage its own payment environment. On top of this infrastructure, Wizlo has built subscription logic tailored to telehealth, linking recurring billing with prescription renewals and medication schedules.

Gr4vy has been essential in helping us take ownership of our payment data and reduce our dependence on individual processors,” said Kevin Singh, Co-Founder, Wizlo. “We operate in a highly regulated space where policies can change quickly. Knowing we aren’t tied to a specific processor or sponsor bank gives us confidence that we can adapt when we need to. If a new processor or payment method makes sense for our clients, we can add it without having to rebuild our payments infrastructure.”

Wizlo provides end-to-end infrastructure for telehealth companies, supporting patient intake, clinical care, prescription fulfillment, billing, and subscription management through a single platform. The company serves telehealth providers across the United States, primarily in the longevity and weight loss sectors, and is currently onboarding more than 15 enterprise clients. By giving platforms like Wizlo greater control over their payment infrastructure, Gr4vy helps telehealth providers adapt to changing payment requirements without disrupting recurring care.

Product updates Q2 2026: New Payment Orchestration Features, Connectors and Enhancements from Gr4vy

The second quarter of 2026 was packed with new capabilities across the Gr4vy platform, all designed to help merchants gain greater visibility, flexibility, and control over every payment. From proactive monitoring and advanced routing to expanded local payment methods, new global connectors, and stronger network support, these releases continue to make it easier to optimize payment performance while reducing operational complexity.

Proactively monitor payment performance

One of the biggest launches this quarter is Monitoring & Alerting, giving merchants real-time visibility into the health of their payment stack. Custom authorization rate monitors, configurable thresholds, webhook notifications, and a dedicated monitoring dashboard make it possible to identify performance issues before they impact revenue. Instead of manually checking dashboards, merchants can automatically detect declining authorization rates, underperforming PSPs, and other anomalies as they happen.

Test, optimize and improve payment routing

We also introduced Split Routing, allowing merchants to run controlled A/B tests across payment routes directly from the Gr4vy dashboard. Traffic can be distributed across multiple routing variants, each with its own connector strategy, payment instruments, and failover logic, making it easy to compare authorization rates, costs, and performance without custom development or API changes.

Alongside routing improvements, we’ve enhanced Secure Fields with auto-focus, auto-advance, flexible PAN masking, one-click field reset, and real-time card scheme detection. These opt-in enhancements create a faster, more secure checkout experience while remaining fully backward compatible with existing integrations.

Expanding local payment support

This quarter also brings broader support for regional payment methods through the Nuvei connector, which now supports both US ACH bank debits and Interac, Canada’s leading account-to-account payment method. Merchants can process both cards and bank payments through a single integration, simplifying operations while offering customers more ways to pay across North America.

Growing our global connector ecosystem

Our connector ecosystem continues to expand with the addition of Shift4 and Windcave.

Shift4 brings native support for one of the leading payment platforms across hospitality, retail, restaurants, and ecommerce, including complex payment flows such as hotel pre-authorizations and rental holds.

Meanwhile, Windcave extends Gr4vy’s reach across Australia and New Zealand, supporting the complete payment lifecycle while helping merchants consolidate payment orchestration and reporting across the ANZ region.

Strengthening network support and compliance

As card network requirements continue to evolve, Gr4vy now supports Mastercard Transaction Link Identifier (TLID), automatically capturing and replaying the required identifier for recurring payment series across supported connectors. This simplifies compliance with Mastercard’s upcoming mandates while helping reduce issuer declines.

We’ve also expanded Network Token support to include Discover, enabling merchants to improve authorization rates, benefit from automatic credential updates, and extend tokenization across more of their stored card portfolio.

Simplifying reconciliation and reducing costs

Operational improvements continue with Trustly (US) Settlement Reporting, which brings Trustly transactions into Gr4vy’s consolidated settlement reports. Merchants can now reconcile Trustly payments alongside all supported providers through a single standardized report.

Finally, Gr4vy is now ChaseNet Certified, enabling eligible merchants processing with JPMorgan Chase to benefit from on-us transaction routing. By keeping transactions within the Chase ecosystem whenever possible, merchants can reduce processing costs while improving authorization performance.

Continuing to build the future of payment orchestration

Every release in Q2 shares the same objective: helping merchants build a more intelligent, resilient, and flexible payment stack. Whether you’re looking to improve authorization rates, expand local payment options, strengthen compliance, simplify reporting, or gain deeper operational visibility, these latest enhancements provide even more tools to optimize your payment strategy through a single orchestration platform.

Much Better Adventures selects Gr4vy to orchestrate payments and support global marketplace growth

Much Better Adventures has chosen Gr4vy’s payment orchestration platform to improve performance, expand payment choice, and support international expansion

As travel marketplaces expand internationally, handling payments across different regions, providers, and local payment methods is becoming harder to manage within a single setup. Against this backdrop, Much Better Adventures, the adventure travel marketplace connecting travelers with expert-led outdoor experiences worldwide, has selected Gr4vy, the cloud-based payment orchestration platform, to modernize its payment infrastructure and support its next phase of expansion.

Operating across Europe, Africa, Asia, and the Americas, Much Better Adventures offers more than 200 curated, multi-day experiences. The platform focuses on community-led travel while supporting sustainable tourism and local economies. As the business scaled, its reliance on a single acquirer limited flexibility, slowed the rollout of new payment methods, and added operational complexity.

Travel platforms are under increasing pressure to deliver both performance and resilience at scale,” said John Lunn, Founder and CEO of Gr4vy. “What Much Better Adventures is doing reflects a broader shift. Payments aren’t just an operational layer anymore; they play a direct role in growth. Orchestration lets teams test providers, make changes quickly, and scale without reworking their stack.”

With Gr4vy, Much Better Adventures moves to a multi-provider model and takes control of its payment strategy. With a single integration, the platform can dynamically route transactions, connect to multiple payment providers, and introduce new payment methods without additional development. For customers, this reduces failed transactions and makes checkout faster and more consistent when booking across regions.

Gr4vy also enables Much Better Adventures to expand its payment offering with Pay by Bank and Buy Now, Pay Later (BNPL) options such as Klarna. By aligning payment methods with local preferences, the company expects to improve authorization rates and conversion, while giving travelers more choice, familiar ways to pay, and greater flexibility when planning their next adventure.

As a marketplace built on connecting travelers with local experts around the world, the checkout experience is a critical part of the journey,” said Guy Bowden, CTO and Co-Founder at Much Better Adventures. “We needed a solution that could support our global growth while giving our customers more choice, flexibility, and confidence at the point of payment. With Gr4vy, we can deliver a smoother booking experience and adapt quickly to the needs of different markets.”

Alongside this flexibility, Gr4vy’s unified 3D Secure (3DS) orchestration enables dynamic authentication across providers, helping reduce fraud without adding friction at checkout. It also simplifies operations by giving the finance team a single consolidated view of settlements, removing the need for manual, multi-provider reporting. Vaulting capabilities further support more flexible booking models, including add-ons and installment payments, helping increase revenue per customer.

Gr4vy continues to give businesses the flexibility to manage payments on their own terms. This partnership points to a wider shift among travel and marketplace platforms toward taking ownership of their payment infrastructure to better manage complexity and scale across markets.

Gr4vy and Airwallex Partner to Expand Global Payment Control for Enterprise Merchants 

Integration gives merchants direct access to global acquiring through orchestration, with control over routing, authentication, and transaction data

San Mateo, June 16, 2026: Gr4vy, the cloud-based payment orchestration platform, today announced a new partnership with Airwallex, a leading global financial and payments platform for modern businesses, adding Airwallex as a payment connection. The integration gives enterprise merchants direct access to Airwallex’s card acquiring capabilities through Gr4vy’s orchestration platform, along with access to Optimize 360, Airwallex’s AI-powered payment optimization engine.

As merchants expand into new markets, payment infrastructure tends to become fragmented. Adding new acquirers, meeting local requirements, and maintaining performance often means stitching together multiple systems or reworking parts of the stack. This integration gives merchants a more direct way to introduce global acquiring, while also helping them improve payment performance through smarter routing, retries, authentication, and tokenization. For merchants already integrated with Gr4vy, this creates a faster path to Airwallex’s optimization capabilities without needing a separate direct integration.

“Adding Airwallex gives our merchants a strong global acquiring option, but more importantly, it gives them control,” said John Lunn, CEO of Gr4vy. “With Gr4vy, merchants decide how and when to use each provider, based on performance, cost, or region.”

That control extends to how payments are authenticated and optimized. The integration supports 3D Secure, covering both Airwallex-managed authentication and the ability to pass through external authentication data. It also gives merchants access to Airwallex Optimize 360, which applies real-time intelligence across fraud protection, network acceptance, and payment recovery to help improve approval rates, reduce friction, and manage cost more effectively.

The connection also enables the passthrough of device fingerprinting and enriched transaction data into Airwallex, giving merchants better visibility into transactions and more control over risk. Combined with Optimize 360’s ability to learn from issuer behaviour, shopper trends, and payment performance across 35+ markets, merchants can make more informed payment decisions while adapting to changing market conditions.

“Enterprise merchants shouldn’t have to choose between global reach and payment performance,” said Ivo Jenni, Payments Product General Manager, at Airwallex. “Our partnership with Gr4vy gives merchants access to Airwallex Optimize 360 through the orchestration layer they already use, helping them benefit from smarter routing, retries, authentication, and cost optimization without taking on another integration project.”

The Airwallex connector is fully integrated into Gr4vy’s infrastructure, allowing merchants to enable it directly through the Gr4vy dashboard using their Airwallex credentials. The partnership reinforces Gr4vy’s role as an orchestration layer for enterprises expanding globally, while giving merchants a simpler way to access Airwallex’s optimization capabilities and improve transaction performance across their existing payment stack.

PlayHQ partners with Gr4vy to power payments across global markets

Integration brings a consistent payments infrastructure across registrations, memberships, and competitions as PlayHQ expands internationally.

San Mateo, May 26, 2026Gr4vy, the cloud-based payment orchestration platform, today announced a partnership with PlayHQ, the unified sports management platform, to deliver scalable payments infrastructure across PlayHQ’s international operations.

PlayHQ connects national governing bodies, associations, clubs, and participants on a single platform, managing registrations, competition scheduling, payments, and participant engagement at scale. To date, it has supported more than 11 million registrations, over 100,000 administrators and volunteers, and more than 3 million scheduled games across Australia, New Zealand, the UK, and Canada.

PlayHQ is running sport at scale across multiple markets, and that puts real demands on payments infrastructure,” said John Lunn, Founder and CEO of Gr4vy. “Our focus is on keeping registrations and competitions running, with payments that are reliable and flexible.”

As PlayHQ expands internationally, Gr4vy enables the platform to support payments across regions without adding operational complexity or engineering overhead. Through Gr4vy’s orchestration layer, PlayHQ can connect to multiple payment providers, introduce new payment methods, and maintain consistent payment performance across markets, including during peak registration periods. 

Payments are a critical part of how sports organizations operate,” said Tim MacKinnon, CEO of PlayHQ. “Gr4vy gives us the infrastructure to deliver reliable, flexible payments as we expand into new markets—so organizations can focus on growing participation, not managing payment failures.”

The integration is already live across multiple markets, supporting payments for Basketball England, Cricket Scotland, and Rugby Canada.

As participation grows and digital engagement becomes more central to sport operations, organizations need infrastructure that can scale with them. By combining PlayHQ’s platform with Gr4vy’s payments infrastructure, organizations can scale registrations and payments without needing to rebuild systems as they grow, while continuing to support sport at a local level.

Gr4vy introduces Pix Automático in Brazil via dLocal integration

The partnership brings Pix Automático to Gr4vy’s payment orchestration platform, allowing merchants in Brazil to offer automated recurring payments.

San Mateo, CA — May 5, 2026 Gr4vy, the cloud-based payment orchestration platform, today announced the support for Pix Automático in Brazil through their integration with dLocal, the leading cross-border payment platform connecting global merchants to emerging markets, enabling merchants to offer automated Pix billing for subscriptions, memberships, and other recurring services.

Pix has helped bring more than 70 million Brazilians into the financial system and accounted for 42% of e-commerce transactions in the country last year, surpassing credit cards. Despite its widespread adoption, Pix has primarily supported one-time transactions, requiring customers to approve each payment manually. Now, through Gr4vy’s integration with dLocal, merchants can enable Pix Automático within their payment orchestration environment, combining the speed and adoption of Pix with the convenience of subscription billing. 

Pix fundamentally changed how people pay in Brazil, and Pix Automático is the next logical step in its evolution,” said John Lunn, Founder and CEO of Gr4vy. “By partnering with dLocal to support recurring Pix payments, we’re giving merchants the ability to align subscription and recurring business models with the payment method Brazilian consumers already prefer. At the same time, they maintain full control of their payment strategy through Gr4vy’s orchestration platform.”

Once enabled, Pix Automático follows the same flow as other recurring payment methods. After a one-time authorization through the customer’s banking app, via QR code or redirect, future payments are processed automatically. This allows merchants to support subscriptions and other recurring services in Brazil without requiring repeated customer action.

Merchants can initiate and manage Pix Automático mandates within Gr4vy, with full visibility into mandates, payment performance, and recurring transactions, all managed within their existing orchestrated payment stack.

At dLocal, we’ve been at the forefront of Pix since its inception, helping global merchants navigate Brazil’s uniquely advanced payment landscape,” said Horacio Raviolo, Head of Commercial Partnerships at dLocal. “By enabling Pix Automático for Gr4vy, we’re bringing our deep understanding of Pix flows, recurring payments, and local consumer behavior to their orchestration platform. This partnership allows merchants to offer automated, frictionless recurring payments while we continue to ensure that every new Pix capability is available at global scale. Pix is evolving fast, and with Gr4vy, we’re making sure merchants can evolve with it.”

Brazil remains one of the most dynamic payment markets globally, with Pix playing a central role in everyday commerce. With the introduction of Pix Automático through Gr4vy’s dLocal connector, merchants can now extend Pix beyond one-time payments and support subscription and recurring billing models aligned with local payment preferences.

Gr4vy supports agentic payments through orchestration and launches development kit to prepare merchants for AI commerce

Gr4vy, the cloud-native payment orchestration platform, today announced it is fully ready to support agentic payment transactions through its orchestration layer, allowing merchants to manage and process transactions within AI-driven environments.  In addition, Gr4vy is launching its Agentic Development Kit (ADK), designed to equip and guide merchants in building and launching AI-native storefronts within platforms such as ChatGPT.

Consumers are relying on new ways to discover products, and it’s beginning to influence how they shop. While customers still initiate transactions, intelligent systems are already shaping decisions, surfacing products, and guiding checkout experiences. According to a recent Morgan Stanley research report, 23% of consumers in the U.S. have already made a purchase using AI in the past month. However, existing payment stacks were not built for this model, leaving merchants without the infrastructure or visibility needed to operate in AI-driven environments.

ADK gives merchants a practical way to make their products purchasable directly inside AI platforms without rebuilding their existing payment infrastructure. Merchants can launch AI-native storefronts, orchestrate AI transactions in real-time, and maintain full control over performance, security, and customer experience.

“AI is quickly becoming part of the checkout journey,” said John Lunn, Founder and CEO of Gr4vy. “We’re already enabling agentic payments inside ChatGPT today. The Agentic Development Kit is the next step, providing merchants with a structured way to adopt this model. You don’t need to rebuild your payments stack. You just need the right infrastructure layer to support it.”

Built on Gr4vy’s infrastructure-first approach, the Agentic Development Kit provides the framework and guidance for merchants to build storefronts within AI platforms like ChatGPT. Once live, these storefronts connect to Gr4vy through a single API, enabling merchants to process transactions using their existing payment stack or access 400+ payment methods and PSPs. 

Running on the Model Context Protocol (MCP), the ADK enables embedded shopping and checkout experiences directly within conversational interfaces. Through Gr4vy’s orchestration layer, merchants can implement real-time routing, retries, fraud rules, and dynamic workflows in a secure, PCI Level 1-compliant environment. The ADK also provides visibility into agentic transactions, enabling merchants to monitor performance, optimize conversion, and refine routing strategies.

“Merchants don’t need to rebuild their payment stack to participate in AI commerce,” said Lunn. “They need the right control layer, and that’s what Gr4vy provides.”

The Agentic Development Kit is available today.

Q4 2025 and Q1 2026 Product Updates

This is our dedicated space to keep you informed about Gr4vy’s latest feature enhancements and product releases. Over Q4 2025 and Q1 2026, we introduced new capabilities to give merchants greater visibility, flexibility, and control across the payment lifecycle, from authentication and orchestration to local payment methods and reporting. These updates focus on strengthening payment orchestration, authentication, local payment methods, and operational visibility across the payment lifecycle.

Payment Links now support tokenization for existing buyers, enabling merchants to securely store payment methods during checkout.

By associating payment links with a buyer profile, merchants can capture and store credentials in a single flow, supporting:

  • Faster repeat transactions
  • Subscription onboarding
  • One-click payment experiences

This simplifies payment collection and improves customer lifetime value and conversion.

Native 3DS for mobile checkout optimization

Gr4vy now supports native 3D Secure (3DS) for iOS and Android SDKs, removing the need for web-view redirects during authentication.

This enables:

  • Fully in-app authentication flows
  • Improved mobile checkout UX
  • 3DS authentication at vaulting and checkout

By reducing friction and maintaining UI consistency, merchants can improve mobile conversion rates and authentication success.

Expanding global and local payment methods

Gr4vy continues to expand local payment method coverage to help merchants improve conversion across regions.

Brazil
  • Pix via Adyen for one-off real-time payments
  • Pix Automático via dLocal for recurring payments
Europe
  • Wero via Nuvei, a bank-backed European digital wallet
  • Klarna via Nuvei, expanding Buy Now, Pay Later (BNPL) options
  • Online Banking Czech Republic via Adyen, supporting local bank transfers
Emerging markets
  • Bre-B and Capitec via dLocal, expanding regional payment options
Global card processing
  • Ecommpay (card), supporting full transaction lifecycle and advanced payment data

These additions help merchants localize checkout experiences, increase authorization rates, and reduce reliance on international card schemes.

More flexibility with payment orchestration

Plaid integration and bank payment orchestration

Gr4vy now integrates with Plaid Link, enabling merchants to securely capture bank account details while maintaining flexibility over processing.

Merchants can:

  • Capture bank details via Plaid
  • Route payments across processors (Plaid Transfer, Adyen, others)
  • Combine best-in-class UX with orchestration flexibility

This enables ACH and bank transfer optimization within a unified orchestration layer.

Adyen Direct Mode for native payment experiences

With Adyen Direct Mode, merchants can use native SDKs across web and mobile instead of redirect-based flows.

This results in:

  • Reduced checkout friction
  • Improved stability and performance
  • Better mobile payment experiences

Improved payment visibility and operations

Secure webhook delivery with OAuth

Outbound webhooks now support OAuth (Open Authentication), enabling secure delivery to enterprise systems that require bearer tokens.

This simplifies integration with platforms such as Salesforce and improves API security and reliability.

What this means for merchants

These updates are designed to help merchants:

  • Reduce checkout friction with improved authentication and mobile flows
  • Increase conversion rates through local payment methods and optimized UX
  • Expand globally with broader payment method coverage
  • Gain control over payment orchestration and routing strategies
  • Improve operational efficiency with better visibility and debugging tools

As payment ecosystems become more complex, merchants need flexible infrastructure to adapt quickly. These updates continue to position Gr4vy as a payment orchestration platform built for performance, scalability, and global growth.

To learn more about how these updates can help you streamline payments, expand globally, and future-proof your checkout, check out our documentation or visit gr4vy.com/pulse

Gr4vy and Plaid Partner to Enable Pay by Bank Payments for Global Merchants

Merchants can add account-to-account payments through a single integration within Gr4vy’s orchestration layer

San Mateo, March 31, 2026: Gr4vy, the cloud-based payment orchestration platform, today announced a strategic partnership with Plaid, the global data network powering open-banking connections for fintechs and financial institutions. The collaboration enables merchants using Gr4vy to offer Pay-by-Bank, also known as account-to-account (A2A) payments, as part of their core checkout experience, providing a lower-cost alternative to card transactions without additional integration complexity.

Account-to-account payments are becoming an increasingly important part of the global payments mix as merchants seek to reduce fees and improve payment reliability. Industry estimates project the global A2A payments opportunity to reach approximately $4 trillion (£3 trillion) by 2030, driven by the expansion of open banking and real-time payment infrastructure across major markets.

Through the integration, Gr4vy merchants gain direct access to Plaid’s bank connectivity, allowing customers to authenticate and pay directly from their bank accounts during checkout. Plaid’s network supports millions of financial interactions each day and connects users to more than 12,000 financial institutions across the U.S., Canada, the U.K., and Europe. Its technology is used by leading fintech platforms, Fortune 500 companies and global banks.

John Lunn, Founder and CEO of Gr4vy, said the partnership reflects a shift in how merchants approach payment strategy. “By integrating Plaid into our orchestration layer, we’re enabling merchants to introduce Pay by Bank globally through a single connection, helping them reduce costs, improve conversion, and offer a trusted alternative to card payments.”

The integration also enables merchants to apply real-time ACH risk insights via Plaid Signal, approving more good payments and reducing failed payments due to insufficient funds or fraud. This allows payment routing and risk decisions to be managed within the same orchestration layer, rather than through separate systems.

Our partnership with Gr4vy makes it easier for merchants to adopt Pay by Bank within a modern payment architecture,” said Adam Yoxtheimer, Head of Partnerships at Plaid. “As open banking continues to shape how payments are initiated and authorised, this integration gives businesses a straightforward way to offer bank-based payments alongside cards.”

The partnership combines Plaid’s open-banking connectivity with Gr4vy’s flexible orchestration layer, enabling merchants to add Pay by Bank with minimal development effort, benefit from lower processing costs through ACH, and improve conversion by routing bank transfers using real-time, risk-aware decisioning. The Gr4vy–Plaid integration is now available to enterprise merchants and platforms looking to modernise their payment infrastructure and support bank-based payments through a unified orchestration layer.

Radial selects Gr4vy to strengthen commerce and payment orchestration

The eCommerce solutions leader partners with Gr4vy to unify fulfillment and payments across channels

San Mateo, March 12, 2026: Radial, a leading 3PL set to become Paxon later this year, has chosen Gr4vy, the cloud-based payment orchestration platform, to enhance its commerce and payments capabilities for enterprise retailers operating at scale.

Supporting national and global retailers, Radial helps brands run complex, high-volume eCommerce operations from order management and fulfillment to the handling of payments, fraud, and returns at scale. As payments play a growing role in conversion, fraud performance, and the overall shopping experience, Radial identified the need for a payment orchestration layer that could work within its existing commerce and fulfillment architecture, without disrupting how retailers already operate at scale.

Radial works with retailers operating at a level of scale and complexity where payments can’t be treated in isolation,” said John Lunn, Founder and CEO of Gr4vy. “This partnership is about giving enterprises flexibility while keeping their payments stack under control as logistics, fulfillment, and risk requirements evolve.”

Through Gr4vy’s cloud-native payment orchestration platform, Radial can integrate and manage multiple payment service providers, fraud tools, and payment methods without disrupting existing checkout or fulfillment workflows. The collaboration enables Radial to extend more value to its retail clients behind the scenes, supporting optimization across authorization rates, fraud performance, and customer experience.

As part of this setup, Radial will leverage its current PSP  for core payment processing while integrating Gr4vy into its chosen fraud stack, enabling coordinated decision-making across payments and risk without creating operational silos.

Retail doesn’t stop at checkout,” Michael Habermann, Senior Director of Commerce Solutions at Radial. “Payments must operate seamlessly with the broader operational ecosystem. Gr4vy gives us the flexibility to orchestrate payments in a way that matches the complexity of our clients’ omnichannel environments, while delivering the scale, resilience, and reliability enterprise retailers require.”

The collaboration reflects how Radial continues to evolve its platform in response to changing retail demands, as payments take on a more central role in commerce. By working with Gr4vy as a strategic partner, Radial is strengthening the connection between payments and fulfillment, giving retailers greater flexibility while maintaining the performance, reliability, and regulatory standards required across global operations.