Wizlo Selects Gr4vy to Strengthen Telehealth Payment Infrastructure

San Mateo, July 28: Wizlo, the operating system powering end-to-end telehealth infrastructure for modern e-commerce health companies, today announced that it has selected Gr4vy, the cloud-based payment orchestration platform, to strengthen its payments infrastructure. With Gr4vy, Wizlo retains ownership of its payment data and can add new processors and payment methods without significant engineering work.

For telehealth companies, payments are closely tied to continuity of care. Processor policies, sponsor bank requirements, and card network rules can change quickly, while interruptions to recurring billing can affect patients receiving ongoing treatment. Before selecting Gr4vy, Wizlo relied on direct processor integrations, meaning every new processor required additional engineering work.

The company also found that many payment orchestration platforms still relied on processor- or gateway-specific tokens. As a result, payment data remained tied to individual providers, limiting portability and making it difficult to switch processors without disrupting payment operations.

“Payments infrastructure should give you control, not create dependency,” said John Lunn, Founder and CEO of Gr4vy. “Telehealth companies can’t afford to be limited by processor lock-in. Owning its payment data allows Wizlo to change processors, add new payment methods, and adapt as the market evolves without rebuilding its payments infrastructure.”

With Gr4vy, Wizlo connects to multiple payment providers, including Stripe, Adyen, Authorize.Net, and Google Pay, through a single integration, making it easier to add new processors and payment methods as customer requirements evolve. Intelligent routing and dynamic retry capabilities help maintain payment continuity as processor policies and regulatory requirements evolve.

Gr4vy’s processor-independent tokenization gives Wizlo ownership of its payment data, allowing the company to reroute transactions or switch providers without disrupting the patient experience. The platform also supports Wizlo’s multi-tenant architecture, enabling each enterprise telehealth client to manage its own payment environment. On top of this infrastructure, Wizlo has built subscription logic tailored to telehealth, linking recurring billing with prescription renewals and medication schedules.

“Gr4vy has been essential in helping us take ownership of our payment data and reduce our dependence on individual processors,” said Kevin Singh, Co-Founder, Wizlo. “We operate in a highly regulated space where policies can change quickly. Knowing we aren’t tied to a specific processor or sponsor bank gives us confidence that we can adapt when we need to. If a new processor or payment method makes sense for our clients, we can add it without having to rebuild our payments infrastructure.”

Wizlo provides end-to-end infrastructure for telehealth companies, supporting patient intake, clinical care, prescription fulfillment, billing, and subscription management through a single platform. The company serves telehealth providers across the United States, primarily in the longevity and weight loss sectors, and is currently onboarding more than 15 enterprise clients. By giving platforms like Wizlo greater control over their payment infrastructure, Gr4vy helps telehealth providers adapt to changing payment requirements without disrupting recurring care.