Top 10 benefits of using Payment Orchestration in 2025

With customer expectations and the complexity of global payments overwhelming businesses, the need for payment orchestration services is about to scale unimaginably. Gone are the days when all could be bundled through one PSP or standard payment gateway. While payment orchestration consolidates multiple payment methods, it simultaneously routes transactions intelligently, thus enabling global scalability.

With a projection that eCommerce is estimated to top $7 trillion in 2025 alone globally, the need for orchestration to enable operational efficiency, drive costs further down, and improve the customer experience has never been greater.

What is payment orchestration?

It means that companies are joined with various payment service providers, gateways, and financial services in bringing all their payments in one place. Payment Orchestration: The “Command Center” Unlike the gateway technology of the Payment Gateway that bridges customers to payment providers, orchestration serves as an “advanced command center” for everything related to payments.

Manage, through one API, the configuration of payment routing, multiple methods of payments, workflow automation, security, and regulatory requirements of the payments, such as PCI DSS. Merchants seek control, cost reduction, and a high approval rate, which is, in simple words, what payment orchestration platforms like Gr4vy work on.

Learn more about payment orchestration.

Top 10 benefits of payment orchestration in 2025

1. Increased payment flexibility and support for multiple payment methods

Today’s consumer expects to pay by the method of their choice, be that credit cards, e-wallets, BNPL, or even cryptocurrencies. In this regard, payment orchestration can enable merchants to offer a wider variety of payment methods without accomplishing the daunting task of complex integrations.

Why It Matters:

• It improves customer satisfaction, with reduced cart abandonment.
• Supports location-dependent payment methods such as iDEAL in the Netherlands and Boleto in Brazil.

Learn more about alternative payment methods.

2. Higher transaction success rate

With payment orchestration, businesses can enable intelligent routing to achieve higher approval rates. Slightly different, if one PSP had declined a transaction, it would automatically switch to retry via another, so fewer of those payments fail.

Why it matters:

• Increased revenue because of reduced payment failures.
• This is failover protection if the first PSP is unable to process the payment.

Explore tips to improve your approval rates.

3. Cost reduction and fee optimization

The higher volume of payments that are processed within a company, the more payment fees increase, including cross-border ones. Payment orchestration helps online merchants reduce their payment fees via availing of lower-fee PSPs or through rerouting with local acquirers.

Why it matters:

• Reduces Interchange, Assessment, and PSP fees
• Route payments to providers with the lowest transaction fees.
• Learn how to save on online payment processing fees.

4. Central payment management

It means that it enables the merchant to run all their payments from one place without necessarily keeping different PSP dashboards. Because of orchestration, all transactions and all KPIs could be viewed from one single point of view.

Why It Matters:

• Real-time transparency into the payment activity.
• Reporting, reconciliation, and dispute management also become easier.

5. Improved data security and compliance towards PCI-DSS.

PCI DSS compliance is mandatory for merchants handling cardholder data. Payment orchestration platforms like Gr4vy handle PCI compliance, enabling businesses to operate more securely without the heavy operational burden.

Why It Matters:

• Eases the pain of PCI DSS certification.
• Offloads the liability of dealing with cardholder data to the orchestration provider.
• Learn more about compliance with PCI DSS.

6. Scaling faster and expanding internationally

The larger an e-commerce business is, the more local payment options are needed, and so is their compliance with local legislations. Payment orchestration allows for seamless scaling into new markets.

Why it matters:

• Support for local payment methods across international markets.
• Help enterprises scale up faster by reducing operational friction.

7. Faster time-to-market for new payment integrations

It takes a few weeks, sometimes even months, before new payment providers are integrated. Payment orchestration allows the option to onboard new PSPs fast due to the existing prebuilt integrations.

Why it matters:

• Least technical debts and time spent on development.
• Merchants can expand into more regions more quickly.

8. Dynamic payment workflows

Furthermore, when it comes to the rules-based workflow, the merchants can customize the unique payment logic. They can set the high-value transaction routing rules with a PSP or include on-the-fly fraud detection for suspicious payments.

Why it matters:

• Operational flexibility for unique logics of paying.
• Provide workflow conditionality without any coding.

9. Enhanced customer experience

Payment friction is among the top causes of cart abandonment. Through one-click payment, quicker checkout, and the ability to support customer-preferred ways of payment, payment orchestration facilitates this.

Why it matters:

• Reduces friction at check-out; increases conversions
• Drives customer loyalty with faster, frictionless payment experiences.
• Learn not to abandon checkout.

10. Reduced compliance hassle and regulatory support

Above all, compliance in matters concerning payment is tough the moment it goes cross-border. It automates compliance in orchestration processes: PCI DSS, PSD2, and GDPR.

Why it matters:

• Releases the regulatory burden from the merchant.
• Ensures operating compliance with ever-evolving regulations across a multitude of regions.

Learn more about Compliance and Regulations. 

Frequently Asked Questions

1. What is a payment orchestration platform? 

It’s a place where all the processes around payments are managed centrally. Thus, it can enable the same businesses to connect to several sources of payments, manage payment routing, and optimize transaction flows. 

2. How does the idea of payment orchestration differ from that of a payment gateway? 

The answer is straightforward: a payment gateway is a bridge for the customer and PSPs, while payment orchestration provides the capability to manage multiple PSPs, routes, and means of paying. 

3. How does the payment orchestration help decrease the cost of the payables? 

It guides the routing of the payments towards PSPs, which charge less and helps in negotiating volume in return for better rates. 

4. Why is payment orchestration so important for any e-commerce? 

It improves the success rate of each transaction, reduces part of the costs, and improves the customer experience; it will also enable new trends and changes in regulations. 

5. How can I incorporate payment orchestration into my business? 

For instance, on the Gr4vy platform, a business can integrate with one API and in return, manage PSPs, payment methods, and workflows. 

Payment orchestration stopped being a “nice-to-have” and has grown into a “must” for every business because it resolves all three problems in one stroke-operational efficiency, global growth, and lower payment costs. Advantages abound, from supporting multiple payment methods to added security and compliance; in many ways, payment orchestration shapes the face of 2025 payments. 

Contact Gr4vy today to understand how payment orchestration will increase your success rate, decrease your costs, and future-proof your business for 2025.