Radial selects Gr4vy to strengthen commerce and payment orchestration

The eCommerce solutions leader partners with Gr4vy to unify fulfillment and payments across channels

San Mateo, March 12, 2026: Radial, a leading 3PL set to become Paxon later this year, has chosen Gr4vy, the cloud-based payment orchestration platform, to enhance its commerce and payments capabilities for enterprise retailers operating at scale.

Supporting national and global retailers, Radial helps brands run complex, high-volume eCommerce operations from order management and fulfillment to the handling of payments, fraud, and returns at scale. As payments play a growing role in conversion, fraud performance, and the overall shopping experience, Radial identified the need for a payment orchestration layer that could work within its existing commerce and fulfillment architecture, without disrupting how retailers already operate at scale.

“Radial works with retailers operating at a level of scale and complexity where payments can’t be treated in isolation,” said John Lunn, Founder and CEO of Gr4vy. “This partnership is about giving enterprises flexibility while keeping their payments stack under control as logistics, fulfillment, and risk requirements evolve.”

Through Gr4vy’s cloud-native payment orchestration platform, Radial can integrate and manage multiple payment service providers, fraud tools, and payment methods without disrupting existing checkout or fulfillment workflows. The collaboration enables Radial to extend more value to its retail clients behind the scenes, supporting optimization across authorization rates, fraud performance, and customer experience.

As part of this setup, Radial will leverage its current PSP  for core payment processing while integrating Gr4vy into its chosen fraud stack, enabling coordinated decision-making across payments and risk without creating operational silos.

“Retail doesn’t stop at checkout,” Michael Habermann, Senior Director of Commerce Solutions at Radial. “Payments must operate seamlessly with the broader operational ecosystem. Gr4vy gives us the flexibility to orchestrate payments in a way that matches the complexity of our clients’ omnichannel environments, while delivering the scale, resilience, and reliability enterprise retailers require.”

The collaboration reflects how Radial continues to evolve its platform in response to changing retail demands, as payments take on a more central role in commerce. By working with Gr4vy as a strategic partner, Radial is strengthening the connection between payments and fulfillment, giving retailers greater flexibility while maintaining the performance, reliability, and regulatory standards required across global operations.