112 payment industry statistics for 2025: Trends, costs, methods, and more

Payments are at the center of every business transaction, but the landscape is anything but simple. From rapid growth in digital wallets to rising fraud costs and the spread of real-time payment systems, companies are under pressure to keep up. This article brings together more than 100 clear, up-to-date statistics to give you a real sense of what’s happening in the payments world right now. Whether you’re managing payments in a single country or across multiple markets, these numbers can help you plan your next move.

Global payments industry growth

The payments industry has seen remarkable growth over the last decade, with new technologies, changing consumer habits, and expanding markets all driving higher volumes and revenues. These statistics highlight just how quickly payments are evolving worldwide.

As of 2023, the global payments industry processed 3.4 trillion transactions worth $1.8 quadrillion in value, generating a $2.4 trillion revenue pool with a 7% annual growth rate from 2018 to 2023. Future projections estimate revenue will exceed $3.1 trillion by 2028 as real-time rails and digital wallets reshape commerce. Source: McKinsey & Company
In 2024, global digital payment volumes reached $18.7 trillion, growing from just $1.7 trillion in 2014. By 2030, this figure is projected to more than double to $33.5 trillion as more economies digitize and consumers embrace contactless, wallets, and online checkouts. Source: Worldpay (FIS) 10th Global Payments Report
Digital payments now account for 66% of global e-commerce transaction value, up from 34% in 2014, and 38% of in-store payments, up from just 3% in the same period. This demonstrates the long-term structural shift away from cash and cards to mobile and online methods. Source: Worldpay (FIS) Digital Payments Guide
Digital wallets and account-to-account methods are leading this evolution, with wallets expected to power 61% of all e-commerce and 46% of point-of-sale transactions by 2027. This shift emphasizes consumer demand for speed, security, and convenience. Source: WORLD WALLET Index Q2 2024 (Nasdaq)
The digital payments market’s transaction value is projected at $11.55 trillion in 2024, growing at a 9.5% compound annual rate to reach $16.62 trillion by 2028. This growth reflects expanding smartphone access, contactless adoption, and cross-border commerce. Source: Nasdaq OMX Q2 2024 WALLET Index
Between 2014 and 2024, global digital wallet use both online and in-store expanded tenfold, accounting for $3.6 trillion in online payments and $12 trillion in total spend by 2024. Wallets have become essential in markets from Asia to Latin America. Source: Worldpay Global Payments Report 2024
Between 2018 and 2023, the global payments landscape processed 3.4 trillion transactions in 2023 alone, with payments revenue representing 35% of the total banking revenue pool. This highlights its importance for banks and fintechs alike. Source: McKinsey & Company
Asia-Pacific is the epicenter of this shift, driving over 50% of global non-cash transaction volumes thanks to super-app ecosystems, QR-based payment systems, and instant rails. Source: Capgemini Research Institute
Global non-cash transaction volumes grew by 16% in 2022 versus 2021, underlining strong adoption of digital payment methods even amid broader economic uncertainty. Source: Capgemini Research Institute
Europe’s payments revenue is projected to grow at a 6% compound annual rate from 2022 to 2027, supported by contactless growth, wallet adoption, and new regulatory frameworks like PSD3. Source: McKinsey & Company
North America’s payments revenue is forecast to rise at a 5% CAGR between 2022 and 2027, reflecting steady expansion in e-commerce, merchant acquiring, and value-added services. Source: McKinsey & Company
Latin America’s payments revenue is projected to grow at 8% CAGR through 2027, driven by mobile wallet adoption, real-time payment systems like PIX, and increasing financial inclusion. Source: McKinsey & Company

Digital wallets and mobile payments

Digital wallets and mobile payments have become everyday tools for millions of consumers. This section shows how adoption is spreading across regions and channels, shaping the future of in-store and online transactions.

Digital wallets accounted for 49 percent of global e-commerce transaction value in 2023, reflecting consumer preference for fast, secure checkout experiences. By 2026, this share is expected to increase to 54 percent. Source: Worldpay Global Payments Report 2024
In-store wallet payments represented 30 percent of global point-of-sale value in 2023, up significantly from just 18 percent in 2019, demonstrating rapid adoption at physical retail. Source: Worldpay Global Payments Report 2024
Asia-Pacific leads the world in wallet adoption, with 70 percent of all e-commerce transactions in the region using wallets in 2023, driven by super-app ecosystems and QR-based payments. Source: Worldpay Global Payments Report 2024
India’s mobile wallet transaction value is projected to exceed $1.5 trillion by 2026, as UPI-linked wallets expand into bill payments, P2P transfers, and retail commerce. Source: Statista Digital Payments Outlook 2024
In China, Alipay and WeChat Pay together account for over 90 percent of the mobile payments market, cementing their role as core consumer payment tools. Source: Statista 2024 Market Insights
Apple Pay is expected to reach over 500 million global users in 2025, building on strong adoption in markets like the US, UK, and Australia. Source: Statista Apple Pay Forecast 2024
Apple Pay handled approximately 12 percent of all online card transactions globally in 2023, showing how digital wallets are taking share from traditional card entry. Source: Worldpay Global Payments Report 2024
Google Pay surpassed 150 million users globally in 2024, serving key markets such as India, the US, and Southeast Asia. Source: Business of Apps, Google Pay Users 2024
Samsung Pay retains a strong presence in South Korea, with more than 25 million registered users as of 2024, despite increased competition from local fintech apps. Source: Statista South Korea Mobile Payments 2024
Latin American wallet transaction value is projected to triple by 2027, surpassing $300 billion as mobile-first strategies and QR payment schemes gain traction. Source: Worldpay Global Payments Report 2024
In the US, 43 percent of consumers reported using a digital wallet in-store in 2024, up from just 23 percent in 2019, showing rapid change in payment habits. Source: PYMNTS US Digital Wallet Adoption Report 2024
Contactless card transactions now make up 75 percent of all in-person card payments in Australia, showing how wallets and tap-to-pay have become mainstream. Source: Reserve Bank of Australia Payments Data 2024
In the UK, the average person made 135 contactless card transactions in 2023, up from 90 in 2019, reflecting growing comfort with tap-to-pay and mobile wallets. Source: UK Finance Payments Markets Report 2024
The global digital wallet market size is projected to reach over $16 trillion in transaction value by 2028, growing at a compound annual rate of 9.5 percent from 2024. Source: Nasdaq OMX Q2 2024 WALLET Index
Between 2014 and 2024, digital wallet use globally expanded tenfold, supporting both online and in-store payments across developed and emerging markets. Source: Worldpay Global Payments Report 2024

BNPL and financing trends

Buy Now Pay Later has moved from niche to mainstream, offering flexible financing options that appeal to younger shoppers and new industries. Here are key stats that show BNPL’s rapid rise and evolving role.

The global Buy Now Pay Later (BNPL) market is projected to grow from $179 billion in transaction volume in 2022 to over $450 billion by 2026, driven by demand for flexible payment options across retail, travel, and healthcare. Source: GlobalData BNPL Market Analysis 2024
BNPL accounted for 5 percent of global e-commerce transaction value in 2023, up from less than 2 percent in 2019, showing strong adoption among younger consumers seeking interest-free installments. Source: Worldpay Global Payments Report 2024
In the US, BNPL transaction volume jumped from $2 billion in 2019 to over $24 billion in 2021, highlighting rapid adoption among online shoppers. Source: Consumer Financial Protection Bureau BNPL Report 2023
Approximately 9 percent of US consumers were active BNPL users in late 2023, up nearly 40 percent from 2021, with usage especially high among Gen Z and Millennials. Source: Consumer Financial Protection Bureau BNPL Report 2023
More than one in five American consumers with a credit record had used BNPL services at some point in 2022, reflecting growing mainstream adoption. Source: Consumer Financial Protection Bureau BNPL Report 2023
BNPL providers in Europe have been growing at over 20 percent annually since 2019, expanding from online fashion and electronics into travel, home goods, and healthcare payments. Source: Worldpay Global Payments Report 2024
In Australia, BNPL transaction value surpassed $16 billion AUD in 2023, driven by popular providers like Afterpay and Zip. Source: Reserve Bank of Australia Payments Data 2024
BNPL users are more likely to make repeat purchases, with providers reporting 30 to 50 percent of volume coming from returning customers, highlighting its role in customer retention strategies. Source: Klarna Investor Relations 2024
BNPL is expanding beyond retail, with providers launching products for healthcare financing, auto repairs, and even education expenses, diversifying their market opportunity. Source: McKinsey & Company
The average BNPL transaction value varies widely by market, from around $70 in the US to over $200 in parts of Europe, reflecting local retail prices and consumer credit profiles. Source: Consumer Financial Protection Bureau BNPL Report 2023

Real-time and instant payments

Instant payment systems are changing expectations for speed and convenience. These numbers reveal how real-time rails are expanding globally, making transfers faster and more accessible for businesses and consumers.

Instant payments accounted for 13 percent of global non-cash transactions in 2022 and are projected to exceed 22 percent by 2028, highlighting rapid adoption of real-time payment rails worldwide. Source: Capgemini Research Institute
Global instant payment transaction volume reached 195 billion in 2022 and is forecast to surpass 500 billion transactions by 2027 as more countries adopt faster payment systems. Source: ACI Worldwide Instant Payments Report 2023
India’s Unified Payments Interface (UPI) processed over 18.6 billion transactions in May 2025 alone, representing more than 7,000 transactions per second and over 500 million active users. Source: NPCI UPI Statistics May 2025
UPI transaction value in May 2025 was approximately ₹25.1 trillion (around $293 billion), reinforcing its role as the world’s largest real-time payment system by volume. Source: NPCI UPI Statistics May 2025
Brazil’s PIX system processed over 41 billion transactions in 2023, with adoption exceeding 70 percent of the adult population, making it a model for low-cost real-time payments. Source: Banco Central do Brasil PIX Data 2024
Europe’s instant payments market is projected to grow tenfold by 2028, driven by SEPA Instant Credit Transfer adoption and the EU’s mandate for banks to support instant payments. Source: European Payments Council
SEPA Instant Credit Transfer transaction limit was raised to €1 million in 2025, enabling real-time settlement for higher-value business payments across the EU. Source: European Payments Council
The United States’ FedNow Service launched in July 2023 and aims to cover over 80 percent of US deposit accounts by 2025, expanding real-time payment capabilities to banks and credit unions. Source: Federal Reserve
The UK’s Faster Payments system processed 4.4 billion transactions worth £3.4 trillion in 2023, supporting widespread use of real-time bank transfers for businesses and consumers. Source: Pay.UK Faster Payments Statistics 2024
Australia’s New Payments Platform (NPP) handled over 1 billion transactions in 2023, with 99 percent of Australian bank accounts able to receive instant payments via PayID. Source: NPP Australia 2024 Annual Review

Cross-border payments

Cross-border commerce is growing, but paying across borders remains complex and often expensive. The following statistics illustrate trends in international flows, costs, and new efforts to streamline payments.

Cross-border payment flows exceeded $150 trillion globally in 2022, with growth driven by expanding trade, ecommerce, and remittances across emerging markets. Source: McKinsey & Company
Cross-border consumer-to-business (C2B) payments are projected to grow at 11 percent CAGR from 2023 to 2030, outpacing domestic payment growth as global ecommerce expands. Source: Visa Cross-Border Insights 2024
Average cross-border B2B payment fees can range from 1 to 3 percent of transaction value for large corporates and over 5 percent for SMEs using correspondent banking networks. Source: World Bank Remittance Costs Worldwide 2024
The cost of remittances averaged 6.2 percent globally in 2023 for sending $200, well above the UN Sustainable Development Goal target of 3 percent, highlighting ongoing friction in retail cross-border payments. Source: World Bank Remittance Prices Worldwide 2024
Instant cross-border payment corridors are expanding, with UPI in India linked to Singapore’s PayNow to enable real-time low-cost transfers between the two countries since 2023. Source: Monetary Authority of Singapore
Latin America’s cross-border ecommerce market is projected to exceed $100 billion by 2026, driven by demand for international brands and marketplaces. Source: Americas Market Intelligence Cross-Border Report 2024
Europe’s Payment Services Directive 2 (PSD2) has reduced costs for cross-border SEPA payments in euros, making them effectively domestic transfers across the EU. Source: European Commission
Africa’s Pan-African Payment and Settlement System (PAPSS) launched commercially in 2022 and is now live in over 10 countries, aiming to cut cross-border transaction times and costs. Source: Afreximbank PAPSS Overview 2024
Cross-border B2B payments are forecast to grow at 6 percent CAGR through 2030, with fintech and payment orchestration providers enabling faster settlement and lower fees. Source: McKinsey & Company
SWIFT gpi (Global Payments Innovation) now covers over 4,000 financial institutions in 200+ countries, enabling same-day cross-border settlement for many corridors. Source: SWIFT gpi Insights 2024

Fraud, chargebacks, and security

As payments grow more digital, so do the risks of fraud and chargebacks. This section looks at the scale of the problem and the industry’s efforts to keep transactions secure.

Global payments fraud losses were estimated at $38 billion in 2023, with forecasts suggesting cumulative losses could exceed $400 billion over the next decade if trends continue unchecked. Source: Nilson Report Global Fraud 2024
Card-not-present (CNP) fraud accounts for over 80 percent of all card fraud globally, highlighting the risk in ecommerce and remote transactions. Source: Europol Internet Organised Crime Threat Assessment 2023
The average chargeback rate for ecommerce merchants ranged between 0.6 and 0.9 percent of transactions in 2023, with certain high-risk categories exceeding 1.5 percent. Source: Merchant Risk Council Chargeback Benchmark Report 2024
Chargeback management and fraud prevention costs can consume 5 to 15 percent of ecommerce merchants’ operating expenses, pushing demand for orchestration and fraud tool integration. Source: Javelin Strategy & Research Payments Fraud Report 2023
Mastercard’s Decision Intelligence platform, using AI-based fraud detection, reduced false declines by 85 percent while maintaining high fraud detection rates. Source: Mastercard Decision Intelligence Overview 2024
Visa Advanced Authorization flagged $26 billion in fraud in 2023, demonstrating the scale of real-time network-level fraud detection. Source: Visa Annual Report 2024
Global losses from synthetic identity fraud in the US alone are projected to surpass $6 billion in 2024, with fraudsters creating fake consumer profiles to bypass verification. Source: Aite-Novarica Synthetic Identity Fraud Report 2024
Real-time payment fraud attacks have grown in markets like the UK, where authorised push payment (APP) fraud losses hit over £600 million in 2023. Source: UK Finance Fraud The Facts 2024
The average cost of a successful fraud attack against ecommerce merchants increased by 16 percent in 2023, driven by increasingly sophisticated tactics like account takeover and bot-driven card testing. Source: LexisNexis Risk Solutions True Cost of Fraud Study 2024
Over 70 countries have implemented or are developing open banking frameworks that mandate strong customer authentication (SCA) requirements, reducing fraud risk in account-based payments. Source: World Bank Open Banking Global Overview 2024

Payment method preferences by region

Different regions favor different payment methods, reflecting local habits, technologies, and infrastructure. These stats offer a snapshot of how consumers pay around the world.

In Asia-Pacific, digital wallets accounted for 70 percent of ecommerce transactions in 2023, driven by super-app ecosystems and QR-code payments. Source: Worldpay Global Payments Report 2024
In North America, cards remain dominant, representing 53 percent of ecommerce transaction value in 2023, while wallets grew to 30 percent. Source: Worldpay Global Payments Report 2024
Latin America’s top payment methods for ecommerce included cards (57 percent), cash-based vouchers (11 percent), and wallets (16 percent) in 2023. Source: Worldpay Global Payments Report 2024
In Europe, digital wallets were used for 29 percent of ecommerce transactions in 2023, with cards at 43 percent and bank transfers at 24 percent. Source: Worldpay Global Payments Report 2024
Middle East and Africa saw cards account for 47 percent of ecommerce payments in 2023, while cash-on-delivery remained important at 17 percent and wallets grew to 19 percent. Source: Worldpay Global Payments Report 2024
China’s ecommerce payments are dominated by Alipay and WeChat Pay, which together account for over 90 percent of online transaction volume. Source: Statista Mobile Payment in China 2024
India’s UPI system accounted for over 50 percent of ecommerce transactions by value in 2024, enabling seamless account-to-account transfers. Source: NPCI Annual Report 2024
Brazil’s PIX instant payment system supported over 41 billion transactions in 2023, making it the country’s leading method for P2P and bill payments. Source: Banco Central do Brasil PIX Data 2024
In the UK, contactless payments represented over 70 percent of all card transactions in-store by 2023, showing widespread consumer preference for tap-to-pay methods. Source: UK Finance Payments Markets Report 2024
Australia’s consumers used contactless for approximately 80 percent of point-of-sale card payments in 2023, underlining the mainstream adoption of tap-and-go. Source: Reserve Bank of Australia Payments Data 2024
Germany’s ecommerce payments in 2023 saw 35 percent via wallets, 30 percent by card, and 25 percent via invoice or installment payments. Source: Worldpay Global Payments Report 2024
The US in-store wallet usage grew to 43 percent of consumers in 2024, up from 23 percent in 2019, reflecting changing shopper expectations. Source: PYMNTS US Digital Wallet Adoption Report 2024
Japan’s ecommerce payments favored credit cards for over 60 percent of transactions in 2023, with wallets and convenience store payments filling in the rest. Source: Statista Digital Payments in Japan 2024
Africa’s ecommerce market often relies on mobile money, which accounted for 26 percent of transactions in key markets like Kenya in 2023. Source: GSMA Mobile Money Report 2024
Southeast Asia saw wallet penetration in ecommerce surpass 40 percent in 2023, with rapid adoption in markets like Indonesia and Thailand. Source: Worldpay Global Payments Report 2024

Checkout performance and conversion

The checkout experience can make or break a sale. These figures show why optimizing payment flow, reducing friction, and offering the right options are so critical to conversion rates.

Nearly 70 percent of online shopping carts are abandoned on average globally, with payment friction cited as a leading cause. Optimizing checkout flow remains a top priority for merchants. Source: Baymard Institute Cart Abandonment Statistics 2024
18 percent of US online shoppers have abandoned a purchase specifically because the checkout process was too complicated or took too long. Source: Baymard Institute Checkout Usability Research 2024
Merchants offering a guest checkout option can reduce abandonment rates by up to 35 percent compared to requiring account creation. Source: Baymard Institute Checkout Usability Research 2024
Up to 17 percent of shoppers abandon carts if their preferred payment method isn’t available, emphasizing the importance of local and alternative payment method support. Source: Baymard Institute Cart Abandonment Survey 2024
Retailers that localize payment methods see an average increase of 12 percent in conversion rates when entering new markets. Source: Checkout.com Payment Performance Report 2024
One-click checkout options can reduce checkout time by 50 percent or more, leading to conversion rate improvements of up to 30 percent for returning customers. Source: Stripe Payments Research 2024
Failed payments account for as much as 15 percent of lost ecommerce sales, making retry logic and smart routing critical for maximizing successful checkouts. Source: Adyen Retail Report 2024
Mobile checkout abandonment rates can be 10 to 15 percentage points higher than desktop if forms are not optimized, highlighting the need for responsive design and easy payment options. Source: Baymard Institute Mobile Checkout Study 2024
Offering local currency pricing can reduce abandonment by 6 percent on average, making cross-border sales smoother and more trusted for customers. Source: Shopify Cross-Border Commerce Guide 2024

Payments costs, fees, and transaction economics

Behind every transaction are costs and fees that shape merchant pricing and profitability. This section breaks down the numbers merchants need to understand to manage payment expenses.

Global average merchant discount rate (MDR) for card payments is around 1.5 to 3 percent depending on region and card type, with premium and cross-border cards typically at the higher end of that range. Source: World Bank Payment Systems Overview 2024
Cross-border card transactions can carry additional fees of 1 to 3 percent of the transaction value, plus foreign exchange markups often around 2 to 3 percent. Source: Visa Cross-Border Fees Overview 2024
In Europe, SEPA Credit Transfers typically cost less than €0.10 per transaction for banks, offering very low-cost euro payments within the EU. Source: European Central Bank SEPA Info 2024
Remittance fees averaged 6.2 percent globally for sending $200 in 2023, still above the UN SDG target of 3 percent, highlighting cost pressures on migrant workers and families. Source: World Bank Remittance Prices Worldwide 2024
Merchant acquiring revenue globally is projected to grow from approximately $82 billion in 2022 to $107 billion by 2027, reflecting rising payment volumes and service fees. Source: McKinsey & Company
Alternative payment methods (APMs) such as wallets, bank transfers, and BNPL often carry lower processing fees than cards, making them attractive for cost-conscious merchants. Source: Worldpay Global Payments Report 2024
Payment service providers (PSPs) typically charge merchants between 2.5 and 3.5 percent per transaction for all-in-one solutions, with lower negotiated rates for high-volume businesses. Source: Shopify Payments Fee Structure 2024
Average interchange fees in the US are around 1.8 percent for credit cards and 0.3 percent for debit cards, with variations by network and merchant category. Source: Federal Reserve Payment Card Interchange Fees Report 2024
In Australia, interchange fees for consumer debit cards are regulated and capped at 0.5 percent per transaction, supporting competitive merchant pricing. Source: Reserve Bank of Australia Payments Data 2024

Orchestration value-add and industry adoption

Payment orchestration platforms help businesses manage complexity while improving performance. These stats show how orchestration delivers value and why adoption is growing across industries.

The global payment orchestration platform market is projected to grow from around $1.5 billion in 2023 to over $11 billion by 2033, reflecting strong demand among merchants for simplified integration with multiple PSPs and payment methods. Source: Business Research Insights Payment Orchestration Market Report 2024
Payment orchestration can improve merchant authorization rates by 2 to 3 percent on average through dynamic routing to the best-performing providers, helping reduce friction at checkout. Source: Capgemini Research Institute
Merchants adopting orchestration solutions reduce integration complexity by consolidating multiple PSP connections into a single platform, streamlining maintenance and lowering development costs. Source: McKinsey & Company
Over 80 percent of businesses adopting orchestration report an improved customer experience, thanks to support for local payment methods and more reliable checkout processes. Source: Retail TouchPoints Executive Viewpoints 2024
Orchestration platforms can support hundreds of payment methods and PSPs through a single integration, helping merchants expand into new markets without maintaining separate direct connections. Source: Capgemini Research Institute
By enabling smart failover routing among multiple PSPs, orchestration can reduce transaction declines and recover revenue otherwise lost to failed payments. Source: McKinsey & Company
Payment orchestration solutions often include fraud prevention integrations, 3-D Secure support, and PCI DSS compliance management, simplifying security for merchants operating across multiple markets. Source: Capgemini Research Institute
Businesses using orchestration can typically onboard new PSPs or local payment methods in days rather than months, reducing time-to-market when expanding internationally. Source: McKinsey & Company
Orchestration strategies allow merchants to optimize for lower transaction fees by selecting the most cost-effective acquiring partners, helping improve margins on high-volume payments. Source: Capgemini Research Institute
Adoption of payment orchestration is growing among marketplaces, subscription services, and large retailers that need to manage multiple providers while delivering seamless customer experiences globally. Source: McKinsey & Company

Adapting to these trends is essential for staying competitive in today’s global market. Gr4vy’s payment orchestration platform is designed to help businesses simplify complexity, support local payment methods, improve authorization rates, and reduce costs—all through a single integration. If you’re ready to modernize your payments and deliver a better experience to your customers, contact Gr4vy to learn more about how we can help.

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